{"id":335,"date":"2023-11-30T11:00:34","date_gmt":"2023-11-30T10:00:34","guid":{"rendered":"https:\/\/keycapital.com\/canal-de-denuncias\/"},"modified":"2026-03-24T15:53:42","modified_gmt":"2026-03-24T14:53:42","slug":"complaints-channel","status":"publish","type":"page","link":"https:\/\/keycapital.com\/en\/complaints-channel\/","title":{"rendered":"Complaints channel"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_enable_color=&#8221;off&#8221; background_image=&#8221;https:\/\/keycapital.com\/wp-content\/uploads\/2023\/06\/quienes_somos-2.jpg&#8221; custom_margin=&#8221;||0px||false|false&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row make_equal=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; height=&#8221;220px&#8221; height_tablet=&#8221;100px&#8221; height_last_edited=&#8221;off|tablet&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;display: flex;&#8221; custom_css_main_element_phone=&#8221;display: flex;&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_post_title meta=&#8221;off&#8221; featured_image=&#8221;off&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|||on|||||&#8221; title_text_align=&#8221;center&#8221; title_text_color=&#8221;#FFFFFF&#8221; background_enable_color=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_post_title][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; module_id=&#8221;brokerage&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row use_custom_gutter=&#8221;on&#8221; gutter_width=&#8221;1&#8243; make_equal=&#8221;on&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; background_enable_image=&#8221;off&#8221; parallax=&#8221;on&#8221; height=&#8221;929px&#8221; height_tablet=&#8221;auto&#8221; height_phone=&#8221;auto&#8221; height_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;0px||0px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;rgba(255,255,255,0.9)&#8221; custom_padding=&#8221;|6em||6em|false|true&#8221; custom_padding_tablet=&#8221;50px|3em||3em|false|true&#8221; custom_padding_phone=&#8221;|1em||1em|false|true&#8221; custom_padding_last_edited=&#8221;on|phone&#8221; custom_css_main_element=&#8221;display: flex;||flex-direction: column;||justify-content: center;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; header_3_font_size=&#8221;44px&#8221; header_3_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||30px||false|false&#8221; border_width_bottom=&#8221;1px&#8221; border_color_bottom=&#8221;#C73642&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3>Complaint channel<\/h3>\n<p>[\/et_pb_text][et_pb_text module_class=&#8221;ajuste_texto_kc&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|300|||||||&#8221; text_orientation=&#8221;justified&#8221; custom_margin=&#8221;15px||||false|false&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>En cumplimiento del art\u00edculo 5 de la Ley 2\/2023, de 20 de febrero, reguladora de la protecci\u00f3n de las personas que informen sobre infracciones normativas y de lucha contra la corrupci\u00f3n, Key Capital Partners, Agencia de Valores, S.A. pone a disposici\u00f3n de los informantes el presente canal interno de informaci\u00f3n mediante el que podr\u00e1n informar sobre cualquier aspecto incluido en el art\u00edculo 2.1 de la Ley 2\/2023, de 20 de febrero.<\/p>\n<p>El uso de este canal garantiza la confidencialidad y el anonimato del informante en el \u00e1mbito de la Ley 2\/2023, de 20 de febrero. Sin embargo, si lo desea, podr\u00e1 indicar un domicilio, correo electr\u00f3nico o lugar seguro a efectos de recibir las notificaciones pertinentes.<\/p>\n<p>El tratamiento de los datos personales se realizar\u00e1 con las garant\u00edas del Reglamento General de Protecci\u00f3n de Datos, Reglamento (UE) 2016\/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, actuando como responsable del tratamiento Key Capital Partners, Agencia de Valores, S.A., con NIF A85874865 y domicilio social en calle Jos\u00e9 Ortega y Gasset, 29, 5\u00aa planta, Edificio Beatriz; 28006, Madrid. Puede consultar los detalles en la siguiente direcci\u00f3n <a href=\"https:\/\/keycapital.com\/politica-privacidad\/\">https:\/\/keycapital.com\/politica-privacidad\/<\/a><\/p>\n<p>De conformidad con el art. 35 de la Ley 2\/2023, de 20 de febrero, las personas que comuniquen o revelen infracciones previstas en \u00e1mbito de aplicaci\u00f3n de la misma, tendr\u00e1n derecho a protecci\u00f3n siempre que concurran las circunstancias siguientes:<\/p>\n<p>a) tengan motivos razonables para pensar que la informaci\u00f3n referida es veraz en el momento de la comunicaci\u00f3n o revelaci\u00f3n, aun cuando no aporten pruebas concluyentes, y que la citada informaci\u00f3n entra dentro del \u00e1mbito de aplicaci\u00f3n de esta ley.<\/p>\n<p>b) la comunicaci\u00f3n o revelaci\u00f3n se haya realizado conforme a los requerimientos previstos en esta ley.<\/p>\n<p>La Ley 2\/2023, de 20 de febrero proh\u00edbe expresamente los actos constitutivos de represalia, incluidas las amenazas de represalia y las tentativas de represalia contra las personas que presenten una comunicaci\u00f3n conforme a lo previsto en ella.<\/p>\n<p>La adopci\u00f3n de cualquier represalia derivada de la comunicaci\u00f3n formulada por los informantes hacia \u00e9stos o las dem\u00e1s personas incluidas en el \u00e1mbito de protecci\u00f3n establecido en el art\u00edculo 3 de dicha Ley, est\u00e1 catalogada como infracci\u00f3n muy grave por el art. 63 de la misma, en el que tambi\u00e9n se especifica que comunicar o revelar p\u00fablicamente informaci\u00f3n a sabiendas de su falsedad ser\u00e1 constitutivo de una infracci\u00f3n muy grave.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;20px||||false|false&#8221; hover_enabled=&#8221;0&#8243; custom_css_free_form=&#8221;.btnKey{||    display: flex;||    width: 50%;||    padding: 10px;||    border-radius: 4px;||    border: 1px solid #d03743;||    justify-content: center;||    align-items: center;||    font-size: 14px;||    text-transform: uppercase;||    background-color: #fff;||    margin: auto;||    transition: border-color 250ms ease, background-color 250ms ease;||}||||.btnKey:hover{||      border-color: transparent;||    background-color: #d6d6d6;||}||||@media all and (max-width:479px){.entry-content tr td{padding:6px!important}||.btnKey{width:100%!important;line-height:1.2!important}||}&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<table style=\"border-collapse: collapse; width: 100%; border: none;\" border=\"0\">\n<tbody>\n<tr>\n<td style=\"border: none; width: 100%; text-align: center;\" colspan=\"2\"><a class=\"btnKey\" href=\"https:\/\/keycapital.com\/wp-content\/uploads\/2026\/03\/Politica-del-Sistema-Interno-de-Informacion_Key-Capital-Partners_v6.pdf\" target=\"_blank\" rel=\"noopener\">INTERNAL INFORMATION SYSTEM POLICY<\/a><\/td>\n<\/tr>\n<tr>\n<td style=\"border: none; width: 50%; text-align: center;\"><a class=\"btnKey\" href=\"\/en\/new-complaint\/\" rel=\"noopener\">NEW COMPLAINT<\/a><\/td>\n<td style=\"border: none; width: 50%; text-align: center;\"><a class=\"btnKey\" href=\"\/en\/search-complaint\/\" rel=\"noopener\">COMPLAINT SEARCH<\/a><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>[\/et_pb_text][et_pb_code admin_label=&#8221;Code&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; locked=&#8221;off&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_code][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Complaint channelEn cumplimiento del art\u00edculo 5 de la Ley 2\/2023, de 20 de febrero, reguladora de la protecci\u00f3n de las personas que informen sobre infracciones normativas y de lucha contra la corrupci\u00f3n, Key Capital Partners, Agencia de Valores, S.A. pone a disposici\u00f3n de los informantes el presente canal interno de informaci\u00f3n mediante el que podr\u00e1n [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":"","_links_to":"","_links_to_target":""},"class_list":["post-335","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v24.0 - 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